Prescription Request Process
Dear Patient,
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In order to request a prescription item, you will need to follow the below process.
Please allow at least 3 clear working days (72 hours) prior to your medication running out, for us to process your prescription. As an example, requests submitted on a Monday will not be available until Thursday. The 72 hour processing time is not applicable for Control medications as these need to be reviewed by a provider as per the patient contract agreement.
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Please also remember, that it is your responsibility to ensure that you order your medication in good time.
Repeat prescriptions can be ordered in the following ways:
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via Practice Website – once your repeat medication is set up in our clinical system, you can complete the form this page.​
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through our Patient Portal if registered
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through your nominated pharmacy
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Bring the request in or post to the practice
Acute (Non-Repeat) prescriptions can be ordered in the following ways:
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Telemedicine Visit – if not recently issued (in the last 12 months)
Please note: Acute prescription requests will not be accepted through any Pharmacy.
We thank you in advance for your cooperation.
Kind Regards,
The Practice Team